“Der Kunde ist König“ Seit Generationen ist dies ein beliebtes Sprichwort von Dienstleistern. Leider wird es häufig falsch ausgelegt und mit «der Kunde bestimmt» gleichgesetzt. Betrachten wir das Konzept des
Bankers
From the view of 50000 feet
Am I in the right organization and am I fit to serve my customers today and in the future?
Do I know my customers and do my customers really know me and my organisation?
Where / how do I develop further?
Do I know my customers and do my customers really know me and my organisation?
Where / how do I develop further?
From the view of 50 feet
How can I and my organization improve customer satisfaction?
What am I doing this year to achieve my goals in the next 5 years?
Do I understand the structure of my client portfolio and do I know the challenges my clients face?
How well am I connected?
What am I doing this year to achieve my goals in the next 5 years?
Do I understand the structure of my client portfolio and do I know the challenges my clients face?
How well am I connected?
From the view of 5 feet
Do I use the resources available to me effectively?
Am I really well prepared for my next meeting?
Do I have control of my time?
Am I really well prepared for my next meeting?
Do I have control of my time?
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Die Antwort mag intuitiv klar erscheinen: «Meine Gedanken sind mein Eigentum und können mir nicht weggenommen werden.» Doch wissen wir, Meinung ist nicht Tatsache und kann weder subjektiv noch objektiv

Networking is what makes your conference experience both enjoyable and useful. Throughout the conference there are extensive opportunities for you to make new contacts, meet business partners and catch up